Frequently Asked Questions

Answers to all your questions about betjoli

From opening an account to withdrawing money to bKash — find simple answers to all your betjoli questions on this page.

betjoli is a safe and reliable online gaming platform in Bangladesh. Below we have provided detailed answers to 22 questions across five categories: account registration, deposits and withdrawals, games, bonuses and responsible gaming. If you cannot find the answer to your question here, our 24/7 live chat support is always ready for you.

Account and Registration


To open an account at betjoli, you need to provide an active mobile number and your correct date of birth. The registration process is fully online and takes just a few minutes. Please note that only people aged 21 or above can open an account at betjoli.

No, only one account is allowed per person. Opening multiple accounts violates betjoli's rules and may result in account suspension or termination. If you cannot access your previous account, contact the support team via live chat.

Go to betjoli's login page, then enter your registered mobile number and password to log in. If you forget your password, use the "Forgot password?" option. Login works just as well on a mobile browser.

Yes, after logging into your account you can update some information from profile settings. However, for changes to important details such as your registered mobile number or date of birth, you will need to contact the support team via live chat.

The betjoli website is fully mobile-friendly. You can play all games and manage your account from any smartphone browser without a separate app. The site works normally on both Android and iOS devices.

Deposits and Withdrawals


The minimum deposit amount at betjoli for any payment method is ৳500. This applies to bKash, Nagad, Rocket and bank transfer. There is no maximum deposit limit.

Deposits from bKash, Nagad and Rocket are generally credited to your betjoli account instantly. Bank transfers may take a little longer. If your balance does not appear after depositing, send a payment screenshot to live chat.

Withdrawals from betjoli to Nagad, bKash or Rocket generally take 10 to 45 minutes. Bank transfers may take a little longer. The minimum withdrawal amount is ৳500.

betjoli does not impose any additional fees of its own on deposits or withdrawals. However, if bKash, Nagad, Rocket or your bank has its own transaction charges, those will apply according to the respective payment provider's policy.

If your money has not arrived within 45 minutes of submitting a withdrawal request, contact support directly via live chat with the transaction ID and a screenshot. Our team is available around the clock to help.

Games and How to Play


You can bet on any BPL, T20 World Cup or IPL match in betjoli's cricket betting section. There are opportunities to place bets on various events both before the match starts and live during play. Before betting, make sure you fully understand the betting options and play responsibly.

RTP is a theoretical statistic that shows what percentage of wagers a game returns to players over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered — but this is a long-term average, not a guarantee for every session. betjoli only provides games where fair play is ensured.

betjoli's slots section has many popular slot games including PG Soft's Fortune Tiger, Mahjong Ways and Wild Bandito; Pragmatic Play's Gates of Olympus and Sweet Bonanza; and JILI's Fortune Gems and Super Ace. New games are added regularly.

betjoli's live casino section features real-time dealer games from top providers such as Evolution Gaming and Ezugi. Classic games like Baccarat, Roulette, Blackjack and Andar Bahar are available live at all times.

Aviator is a crash-style game by Spribe. As the plane flies, the multiplier keeps rising. Cash out before the plane crashes and you keep the winnings. Log in to betjoli, find Aviator in the game lobby and start playing. It is a fast-moving game, so stay focused when making decisions.

If the connection is lost, the result of any ongoing bet is saved on the server and will be visible once you reconnect. It is always wise to use a stable internet connection. If you experience any issues, report them via live chat.

Bonuses and Promotions


A 100% bonus is available on your first deposit, up to ৳8,000. For example, deposit ৳1,000 and receive a ৳1,000 bonus for a total balance of ৳2,000. Deposit ৳18,000 and receive a ৳8,000 bonus for a total balance of ৳26,000. To receive the bonus, make a minimum first deposit of ৳500 after registration.

The wagering requirement for betjoli's welcome bonus is 20x. This means you must bet 20 times the bonus amount before withdrawing. Example: if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets. Betting across different games can count toward this requirement.

You can be promoted to a VIP level automatically by playing regularly at betjoli. There are five levels: Bronze (0.3% weekly cashback), Silver (0.6%), Gold (0.9%), Platinum (1.2%) and Diamond (1.5%). Higher levels bring more cashback and special benefits.

betjoli VIP members receive weekly cashback according to their VIP level. Cashback ranges from up to 0.3% at Bronze level to up to 1.5% at Diamond level. Cashback is generally added to the account automatically on a set day each week.

Bonus funds are credits provided by betjoli that can be used to play games. Once the wagering requirement is met, winnings earned from the bonus are converted to real money and can then be withdrawn. Real money you have deposited can be withdrawn at any time.

Safety and Responsible Gaming


Yes, betjoli uses SSL encryption technology to keep all personal information and financial transactions secure. Your information is not shared with third parties. For more details, read our privacy policy.

Yes, betjoli strictly enforces a 21+ age limit. Registration and participation in games is strictly prohibited for anyone under 21. Age verification is part of the account process, and if incorrect information is provided, the account will be terminated.

betjoli places the highest importance on responsible gaming. If you are concerned about your gaming habits, read our responsible gaming page. You have the option to set a self-exclusion or deposit limit. If needed, get help from support via live chat.

Yes, betjoli offers a self-exclusion option. You can close your account for a set period or permanently. To make this request, contact us via live chat or email [email protected]. Our team will take action promptly.

betjoli only provides games from reputable game providers (PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi) who use Random Number Generator (RNG) technology to ensure fair play. The outcome of every game is completely impartial and verifiable.

betjoli's support team is available 24/7 in Bengali via live chat. For any issue, use the live chat button at the bottom of the site or email [email protected].

Still have questions? Contact support

Our Bengali support team is here for you seven days a week, twenty-four hours a day.

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