betjoli Terms and Conditions

Acceptance of Terms

By using the betjoli website, mobile version or any related service ("Platform"), you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please do not use this platform.

These terms apply together with our Privacy Policy and Responsible Gaming Policy. Those documents form an integral part of these terms.

Account Registration and Management

2.1 Registration Process

To open a valid account on betjoli, you must provide accurate and truthful information in the registration form. betjoli reserves the right to immediately close any account where false information has been provided.

• Each person may open only one account.
• Operating multiple accounts from the same device or the same IP address is prohibited.
• It is each user's responsibility to keep their account information up to date at all times.
• Keeping the account password confidential is the user's own responsibility.

2.2 Identity Verification (KYC)

betjoli conducts an identity verification process to ensure a safe and transparent service. You may be asked at any time to submit a copy of your national identity card, passport or other government-issued ID. betjoli reserves the right to hold withdrawals until verification is complete.

Age Verification and Access

All betjoli services are available only to persons aged 21 or above. Use of the platform by minors is strictly prohibited.

betjoli may at any time request a national identity card or birth registration certificate as proof of age. Account activity may be restricted until this verification is complete.

Deposit and Withdrawal Policy

4.1 Deposit

The minimum deposit amount on betjoli is ৳500. Accepted deposit methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

Deposited funds are generally credited to the account instantly. If there is a delay due to a technical issue, please contact the support team.

4.2 Withdrawal

The minimum withdrawal amount is ৳500. Withdrawal processing generally takes 10 to 45 minutes. Before submitting a withdrawal request, please ensure that:

• Your identity verification (KYC) is complete.
• The wagering requirement for any applicable bonus has been met.
• There is no active investigation on the account.

4.3 Prohibited Transactions

Deposits or withdrawals from third-party accounts are strictly prohibited. Only payment methods registered in your own name may be used on your account. If a suspicious transaction is detected, the account may be subject to investigation.

Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement to receive this bonus is 20 times (20x).

• Example: Deposit ৳1,000 and receive ৳1,000 bonus, total balance ৳2,000.
• Example: Deposit ৳18,000 and receive ৳8,000 bonus, total balance ৳26,000.

The bonus is applicable only once and cannot be combined with cash. Withdrawal is not possible before the wagering requirement is met.

5.2 General Bonus Policy

betjoli reserves the right to modify, suspend or cancel any promotional offer at any time. In cases of bonus abuse, the account may be closed and related funds forfeited.

• Each promotion may have its own specific terms.
• Transferring a bonus to another account is prohibited.
• Claiming bonuses using multiple accounts will be treated as fraud.

5.3 VIP Program

betjoli's five VIP tiers offer weekly cashback benefits:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

VIP tier progress depends on gaming activity. The specific terms for each tier are published on the relevant promotions page.

Gaming Rules

betjoli offers slot games, live casino, cricket betting and other games. Each game has its own rules, which are displayed in the game interface.

• Game outcomes are determined entirely by a Random Number Generator (RNG).
• Winnings obtained due to a software error may be voided.
• The bet amount cannot be changed after it has been confirmed.
• If the internet connection is lost, bets will be settled according to the applicable rules.
• In the event of a dispute over a game result, the log file will be treated as the final proof.

betjoli reserves the right to temporarily or permanently suspend any game for technical reasons.

Fair Play and Anti-Fraud Policy

betjoli is committed to maintaining a fair and transparent environment. The following activities are strictly prohibited and may result in account closure:

• Exploiting software or system vulnerabilities.
• Collusion — conspiring with other players.
• Using bots or automated software.
• Money laundering or illegal financial activity.
• Operating multiple accounts by the same person.
• Using the platform as a means of fraud.

Responsible Gaming

betjoli believes that gaming is a form of entertainment — not a financial solution. We place the highest importance on responsible gaming.

• The option to set your own betting limits is available on the platform.
• A self-exclusion option is available.
• If you feel your gaming habits are going out of control, please contact our support team.

For more information on responsible gaming, visit our Responsible Gaming page.

Data Privacy

betjoli is committed to protecting your personal information. The information you provide is used only for delivering services, verifying identity and fulfilling legal obligations.

We never sell your personal information to third parties. Limited information may be shared only for payment processing and legal compliance purposes.

To learn more about how data is collected and used, please read our Privacy Policy.

Account Security

betjoli uses SSL encryption technology to keep all transactions and personal information secure. Nevertheless, your own vigilance is also essential to ensure the security of your account.

• Use a strong and unique password.
• Do not share your login details with anyone.
• Always log out after using a public or shared device.
• Report any unauthorized access to support immediately.

betjoli will not be held responsible for any loss resulting from sharing account details.

Account Suspension and Closure

11.1 betjoli's Rights

betjoli reserves the right to temporarily or permanently suspend or cancel any account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspicion of fraudulent or illegal activity.
• Providing false information.
• Operation of an account by a minor.
• Money laundering or suspicious financial activity.

11.2 User Rights

You may request to close your account at any time. If KYC has been properly completed before the account is closed, the remaining balance will be returned.

Limitation of Liability

betjoli does not accept any liability or responsibility in the following circumstances:

• Loss caused by the user's own carelessness or negligence.
• Game interruption due to loss of internet connection.
• Third-party payment gateway issues.
• Temporary service disruption due to technical reasons.
• Financial loss by the user as a result of betting outcomes.

betjoli always works to maintain service quality, but cannot guarantee 100% uninterrupted service.

Terms and Conditions Amendment Policy

betjoli reserves the right to modify these rules and terms and conditions at any time. In the case of significant changes, users will be notified via their registered email or through a notice on the platform.

If you continue to use the platform after any changes, you will be considered to have agreed to the new terms and conditions. You are therefore encouraged to check this page regularly.

Contact Us

If you have any questions or complaints about these rules and terms and conditions, please contact our support team:

• 24/7 Live Chat — Support available in Bengali
• Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day to serve you.