betjoli's Privacy Policy

Introduction and Overview

betjoli (also known as betjoli.cam) operates a safe, reliable, and transparent online gaming platform for users in Bangladesh. We place the highest importance on the privacy of all our members and are committed to keeping your personal information secure.

This Privacy Policy ("Policy") explains how betjoli collects your information, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties. By using our platform, you are considered to have agreed to the terms of this Policy.

What Information We Collect

betjoli collects user information through various processes. This information falls into two main categories — what you voluntarily provide and what our system records automatically.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Valid email address
• Mobile number (for verifying bKash, Nagad, or Rocket transactions)
• Password (stored in encrypted form)
• Payment-related information — such as bKash or Nagad account numbers and bank account details
• Identity verification documents (copy of national ID card or passport where required)

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Session information — which pages you visited, how long you stayed, and which games you played
• Login and logout times (Bangladesh Standard Time, UTC+6)
• Deposit and withdrawal transaction logs
• Cookies and tracking tokens (see details below)

Purpose of Using Information

betjoli uses your personal information only for lawful and specific purposes. No information is used unnecessarily.

• Account Management: To create, manage, and keep your betjoli account secure.
• Identity Verification: To confirm you are 21 or older and to prevent multiple accounts.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Customer Support: To provide assistance via live chat and email.
• Security and Fraud Prevention: To detect unauthorized access and suspicious activity.
• Service Improvement: To analyze user experience and improve the platform.
• Bonuses and Offers: To send you relevant promotions and bonus offers (based on your consent).
• Legal Obligations: To comply with applicable laws and regulations.

Information Sharing and Disclosure

betjoli never sells your personal information to third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:

4.1 Payment Processors

The minimum necessary information is shared with the relevant financial institution to complete transactions via bKash, Nagad, Rocket, or bank transfer.

4.2 Technology and Service Partners

Game software providers, server hosting providers, and security service providers may have access to limited information. These partners operate under strict confidentiality agreements.

4.3 Legal Obligations

We may be required to disclose information under court orders, government directives, or applicable law. In such cases, we provide only the information that has been requested.

Information Security Measures

betjoli applies industry-standard security technology to ensure the safety of your information. The main components of our security framework are:

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
• Password Hashing: Your password is never stored directly — only a cryptographic hash is stored.
• Two-Factor Authentication (2FA): Offered as an available layer of protection.
• Access Controls: Only authorized staff have access to specific information.
• Regular Security Reviews: Audits are conducted regularly to identify system vulnerabilities.
• Data Center Security: Server environment protected at both physical and digital levels.

While we maintain strong security measures, no internet-based system is completely impenetrable. However, betjoli is prepared to act quickly in the event of any security incident.

Cookies and Tracking Technology

betjoli uses cookies to operate the website effectively and to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences (such as language settings).
• Analytics Cookies: To understand how users use the site — in fully anonymous form.

6.2 Cookie Controls

You can delete or block cookies at any time from your browser settings. However, disabling essential cookies may limit some functionality of the site.

Data Retention Period

betjoli retains your information only for as long as it is necessary or legally required.

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Financial transaction records may be kept for a defined period after account closure for legal purposes.
• Marketing Data: Removed from marketing lists immediately after you withdraw your consent.
• Security Logs: Retained for as long as needed for system security.

Once the defined retention period ends, information is securely deleted or anonymized.

Your Rights and Options

As a betjoli user, you have the following rights over your own information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request that incorrect or outdated information be updated.
• Right to Erasure: In certain circumstances you can request that your information be deleted (unless there is a legal obligation to retain it).
• Right to Restrict Processing: In specific cases you can ask us to limit how your information is used.
• Marketing Opt-Out: You can stop promotional communications at any time.
• Data Portability: You can request a copy of your information in a structured format.

To exercise these rights, contact us at: [email protected]

Protection of Minors

betjoli strictly provides services only to individuals aged 21 or older. We do not knowingly collect information from any minor.

We follow an age verification process at the time of registration. If we receive information indicating that a user is under 21 years of age, we will immediately close that account and delete the associated information.

International Data Transfers

betjoli primarily serves users in Bangladesh. However, data may be processed internationally for server operations and technology services. In such cases we ensure that:

• All data transfers are completed through encrypted channels.
• Third-party providers are contractually bound to comply with our privacy standards.
• International best practices in data protection are followed.

Policy Changes

betjoli may update this Privacy Policy from time to time. For any significant changes, we will:

• Display an update notice on the website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of the page.

Continued use of our platform after changes have been made will be considered as your agreement to the new policy. We recommend that you review this page regularly.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our team will try to respond to your message as quickly as possible.